Voicemail Node
Allows callers to leave a message with optional greetings.
Optionally select ‘Silent’ if you use a Prompt Playback node beforehand.

Basic Usage
Typically used as a fallback from either a ring group, a queue, or a time-based switch.
No complex options: just pick the mailbox & greeting.
Detailed Parameters
Node Name

What: Give a meaningful name for the node
Mailbox

What: The extension or mailbox number.
Tip: Make sure it’s a valid, active mailbox in your phone system.
Greeting Type

What: The recorded greeting that plays before beep.
Optionally select Silent to just hear a ‘beep’ and start recording the messageTip: You can set “unavailable” or “busy” greeting based on preference.
Example Use Case
After Hours: If the office is closed, the call goes straight here so the caller can leave a message.
Last updated 27 February 2026