One Number, National Reach

1300 and 1800 numbers with intelligent routing. Direct calls to the right team, anywhere in Australia.

1
Number for All Australia
IVR
Intelligent Routing

Features

Everything you need from your 1300 & 1800 Numbers solution

Geographic Routing

Route inbound calls based on caller location

Close details

Time-Based Routing

Different call handling based on time of day or day of week

Learn more

Call Analytics

Detailed reporting and insights on your call activity

Learn more

Geographic Routing

advanced

Route inbound calls based on caller location

Automatically direct callers to their nearest office or regional team based on their area code. Improve customer experience with local presence. Perfect for national businesses.
Location-based routing
Area code detection
Regional team support
Local presence

Choose Your 1300 Plan

Flexible pricing to match your business needs

Budget

1300 Lite

Entry-level 1300 number plan for low call volumes

$22.00
/mo
  • Portable number
  • Route calls as you choose
  • $129 setup / $75 porting

Call Rates

  • Included minutes200 mins
  • Additional (landline or mobile)$0.055/min
Get Started
Most Popular

1300 Medium

Mid-range 1300 number plan with 500 included minutes

$40.00
/mo
  • Portable number
  • Route calls as you choose
  • $129 setup / $75 porting

Call Rates

  • Included minutes500 mins
  • Additional (landline or mobile)$0.035/min
Get Started
Premium

1300 Heavy

High-volume 1300 number plan with 2,000 included minutes and the lowest overage rates

$89.00
/mo
  • Portable number
  • Route calls as you choose
  • $129 setup / $75 porting

Call Rates

  • Included minutes2,000 mins
  • Additional (landline or mobile)$0.02475/min
Get Started

All prices are in AUD and include GST. Additional call rates may apply.

Choose Your 1800 Plan

Flexible pricing to match your business needs

Budget

1800 Lite

Entry-level 1800 free-call number plan

$39.00
/mo
  • Free for callers
  • Portable number
  • Route calls as you choose
  • $129 setup / $75 porting

Call Rates

  • Included landline100 mins
  • Included mobile100 mins
  • Additional landline$0.066/min
  • Additional mobile$0.15714/min
Get Started
Most Popular

1800 Medium

Mid-range 1800 free-call number plan with 200 minutes each for landline and mobile

$59.00
/mo
  • Free for callers
  • Portable number
  • Route calls as you choose
  • $129 setup / $75 porting

Call Rates

  • Included landline200 mins
  • Included mobile200 mins
  • Additional landline$0.0616/min
  • Additional mobile$0.14667/min
Get Started
Premium

1800 Heavy

High-volume 1800 free-call number plan with 500 minutes each for landline and mobile and the lowest overage rates

$120.00
/mo
  • Free for callers
  • Portable number
  • Route calls as you choose
  • $129 setup / $75 porting

Call Rates

  • Included landline500 mins
  • Included mobile500 mins
  • Additional landline$0.057/min
  • Additional mobile$0.1358/min
Get Started

All prices are in AUD and include GST. Additional call rates may apply.

account.mycloudvoip.com.au
Portal Feature

Buy a Smart Number

Simtex can provide you with a small selection of random numbers or you can purchase a Smartnumber from ACMA. When purchasing from ACMA you can look for numbers with double and triple digits, or numbers which match specific words – ie 1300 001 BAT (228). Smartnumbers can be purchased directly from ACMA from around $250 each (Simtex $129 setup fee applies)

Customer Success Stories

See how businesses are improving customer experience with intelligent inbound routing.

E-commerce retailer handles holiday rush

Our 1300 number used to be overwhelmed during sales events. The queue management and callback features mean we never lose a customer to a busy signal now. Our answer rate went from 70% to 98%.

Lisa Thompson

StyleDirect Online

98%call answer rate

Ready to give your business a national presence?

Get a 1300 or 1800 number with flexible routing, real-time reporting, and transparent per-minute pricing.