On/Off Switch Node

A toggle for night mode, or one of 10 manual switches.

Users can turn the switches on or off using a feature code, BLF button on their handsets, or from our web portal.

You can also click the on/off buttons on each node to update the switch live.

Basic Usage

• Place it after the Call Start or Date & Time Switch.

• Wire the on path to, say, “Voicemail” (night mode) and the off path to your normal “Menu” or “Ring Group.”

Detailed Parameters

• Switch Type

  • What: Select which type of switch you’d like to check. Options include Night Mode, or BLF Switch 1 through 9.

• On Outcome

  • What: Where calls go if the switch is turned on.

  • Tip: Typically, an after-hours greeting or voicemail.

• Off Outcome

  • What: Where calls go if the switch is turned off.

  • Tip: Typically, your main daytime IVR flow.

Example Use Case

• Manual Override: The receptionist toggles it “on” if they leave early, sending calls directly to voicemail.