The following functions can be performed by dialling special feature codes on your handset.
These codes can be setup a speed-dial keys on your phone – please contact us for more information.
| Feature | Description | Number/Code | Example | Applies To |
|---|---|---|---|---|
| Voicemail direct deposit – unavailable | Send a call directly to a specific mailbox. For example, you can blind-transfer a call to *81201 which will send the caller to extension 201 ‘unavailable’ greeting to leave a message. | *81{extension} or *81{account-number} | *81201 | Any extension with voicemail enabled. |
| Voicemail direct deposit – busy | Send a call directly to a specific mailbox. For example, you can blind-transfer a call to *81201 which will send the caller to extension 201 ‘busy’ greeting to leave a message. | *82{extension} or *82{account-number} | *82203 | Any extension with voicemail enabled. |
| Directed pickup | Pickup call which is currently ringing on another extension. | *87{extension} or *87{account-number} | *87231 | Any extension which is in ‘ring’ status. |
| CallerID presentation adjust | Change the default Caller ID which is presented on outbound calls from this extension/phone. This will change the default Caller ID for this extension unless the number is subsequently changed in our account portal, or if you run this feature code again with an alternative number. You can only change the number to DID’s which exist on your account. The number must be in e.164 format without + | *31*{did} | *31*61894883344 | Any extension. |
| Toggle BLF switch | Special switch to change routing of calls inside a custom IVR. X can be 1 through 9 #Notes# Simtex must have scripted these for you. You can subscribe to this number in order to see the status | *4X*{primary-inbound-account} | *41*21400000000 | Primary inbound accounts which Simtex have scripted BLF switches for you. |
| Toggle night mode switch | Special switch to enable/disable night mode for a given primary inbound account. #Notes# Simtex must have scripted these for you. You can subscribe to this number in order to see the status | *95*{primary-inbound-account} | *95*21400000000 | Primary inbound accounts which Simtex have scripted a night mode switch for you. |