Local Number Porting (LNP) allows you to migrate to a Simtex SIP Trunk or Cloud PBX whilst keeping your existing telephone number or block of numbers. This means, you can get rid of your existing fixed phone lines without having to change your phone number! Your existing number or block of numbers will route to your VoIP service directly.
I have a single number (Category A)
Porting of a single number usually takes two weeks, with only a few minutes downtime when the port takes place. You have the ability to forward calls from your existing landline to a Simtex-supplied temporary number whilst the porting takes place. When approved, Simtex will give notice of the booked time and date the port will take place.
I have a block of numbers (Category C)
Simtex allows the porting of larger number blocks or ranges of 10 to 100 contiguous numbers. These are usually tied to ISDN services and classed as complex ports. Porting of complex services usually takes more than a month to complete and additional fees apply.
Although rare, some carriers charge a port-away fee when moving numbers to a different carrier – please check with your existing carrier to ensure you are not hit with any unexpected bills. Complex ports are booked well in advance and normally have around 10 minutes downtime.