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Cloud / Hosted PBX Support

You are here: Home1 / Simtex Support2 / Cloud / Hosted PBX Support

General 4 articles

  • Access Levels
  • Firewall Rules
  • International Calling – IDD Tiers
  • Tagging or Labelling Inbound Calls

Inbound Call Handling 5 articles

  • Call Forwarding Report
  • Forwarding Calls
  • Night Mode
  • Ring Groups
  • Tagging or Labelling Inbound Calls

Cloud PBX Handsets 8 articles

  • Adding Bulk Handsets
  • Adding Single Handset
  • CounterPath Bria-Solo
  • CounterPath Bria-Teams
  • Handset Provisioning – Migration
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Legacy Support Pages

Basics

How to use My Account
Primary Inbound account
International (IDD) Call Blocking
Recognising VoIP Audio Issues

i-Serv Handset Manual
Counterpath Bria for smartphones
Counterpath Bria 3.x for PCs
Handset Compatibility

System Features

Call Forward and Divert
Call Parking
Call Pickup
Music on Hold
Voicemail Basics
Voicemail Menu Tree
Voicemail User Guide

Cisco Handsets

SPA 504G / 508G / 514G
SPA 525G2
Transferring calls
Conference calls
Line keys / BLF
Cisco Manual Provisioning
Cisco Handset SPCP Mode

Polycom Handsets

VVX 300 / 310
VVX 400 / 410
VVX 500 / 600
Transferring calls
Conference calls
Line keys / BLF
Connecting a Bluetooth headset
Polycom VVX Handset User Guide (Full)

SoundStation IP 6000 Factory Reset
SoundPoint IP Factory Reset

Who is Simtex?

Simtex is an Australian VoIP provider for business.
We offer Hosted PBX and SIP trunks over our national communications network.
Read more.

Company

ZettaNet Pty Ltd t/a
Simtex Communications
ABN 48 066 394 509

Address

SYDNEY
Level 36, 1 Farrer Place
Sydney, NSW 2000
Australia

PERTH
Level 1, 140 William Street
Perth, WA 6000
Australia

Contact

Phone: 1300 888 519
Intl. +61 8 9488 3344
[email protected] [email protected]
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