Cloud / Hosted PBX

Cloud Unlimited Basic

$19.95/mth

NBN Compatible

Included Landline calls

$0.129 per/minute Standard Mobile calls

$0.241 13/1300 calls

SMS messages $0.11 each

Digital voicemail to e-mail

1 x DID (Phone Number) included

Cloud Classic Plan A (PAYG)

$19.95/mth

$10 monthly call credit

$0.093 Landline calls (untimed)

$0.146 per/minute Standard Mobile calls

$0.241 13/1300 calls

$0.11 SMS messages

Digital voicemail to e-mail

1 x DID (Phone Number) included

Cloud Classic Plan B (PAYG)

$9.95/mth

NBN Compatible

$0.1026 Landline calls (untimed)

$0.238 per/minute Standard Mobile calls

$0.291 13/1300 calls

$0.11 SMS messages

Digital voicemail to e-mail

1 x DID (Phone Number) included

Some important further information:

Per-minute rates are charged in 1-second intervals (excluding international).
You must purchase minimum of two Unlimited plans and cannot combine them with Classic plans.
The included DIDs are new capital city numbers only. The price does not include ported numbers.

Discount Tiers

We offer discounts for larger plan quantities.
Click here for more info…

Hardware and Accessories

We offer a wide variety of VoIP handsets, cordless and conference phones. All of which are available to purchase during the signup process.

Simtex will pre-configure or pre-provision the hardware meaning when you connect the device to your network, it will automatically update its firmware and configure itself ready to use. No more complicated handset configuration required.

Pricing below includes GST and our Cloud PBX handset setup. Devices are not locked to Simtex.

Yealink Handsets

Yealink T40G
2.3″ 3-Key Phone
$149

Yealink T41S
2.7″ 6-Key Phone
$175

Yealink T46S
4.3″ 10-Key Phone
$315

Yealink T54W
4.3″ 10-Key Phone
$340

Yealink T57W
7″ Touchscreen
$460

Yealink T58A & V*
7″ Android Touchscreen
$640

Yealink W60P
DECT Cordless kit
$225

Polycom Handsets

Polycom VVX 150
2.5″ 2-Key Phone
$149

Polycom VVX 250
2.8″ 4-Key Phone
$270

Polycom VVX 350
3.2″ 6-Key Phone
$365

Polycom VVX 450
4.3″ 12-Key Phone
$445

Polycom VVX 501
3.5″ Touch Screen
$465

Polycom VVX 601
4.3″ Touch Screen
$585

Polycom VVX D60
DECT Cordless
$330

Conference phones and expansion-units

Polycom Colour Add-on
28-Key
$375

Polycom Trio 8500
Conference System
$1285

Polycom Trio 8800
Conference System
$2395

Yealink CP960
Conference Phone
$995

Awesome Features

Voicemail to E-Mail

With voicemail to email you can receive your voice messages on your mail enabled mobile phone or desktop pc. If you prefer to dial in then that’s ok too!

Auto Attendant

An auto-attendant receives and routes calls by voice menu in place of a dedicated receptionist. Users can direct dial an extension, leave a message or choose who they wish to speak with, for example: “1 for sales, 2 for support”.

Simultaneous Ring

When somebody calls your desk extension, our system can simultaneously put the call through to your mobile phone. Calls answered on your mobile are charged at the handset plan rate.

Caller ID

See who is calling you, no need to jot down phone numbers on scrappy pieces of paper

HD Voice

Like HD video, HD voice provides a clearer, more natural sounding telephone system. No more problems distinguishing between ‘f’ and ‘s’ (requires compatible handset, Simtex to Simtex calls only).

Personalised On-Hold Music

No more nasty on-hold music. For a small once-off setup fee of $99 we can upload a custom wav or mp3 file to be played to your callers when put on hold.

Remote Handset Provisioning

Simtex’s sophisticated provisioning system takes care of handset configuration plus firmware updates automatically, all remotely. If you have purchased Polycom phones, simply open the box, plug them in and they will configure themselves.

Online Portal

Our online MyAccount portal gives you the ability to make instant changes to your telephony service. Forward your calls, change diversion, adjust voicemail as required from anywhere in the world.

Real-Time Call History

Want to know how much you are spending on the phone? Simply jump on to our MyAccount portal and you can see the calls you have made in real time..

Caller ID Blocking

If you would like to block your outbound CallerID, simply jump on to our MyAccount portal and enable CLID blocking. You can turn it on and off as you please, and changes are real time.

Easily Scalable

Single phone to hundreds of phones. Your rapidly expanding business can grow without the need to buy expensive line cards or new PABX systems. Simply purchase more handsets, plug them in at your office and you’re done.

FollowMe

Cascading FollowMe service is available. Inbound calls will ring a list of numbers in turn. Call your desk phone, then your mobile, then your house.

Free On-Net Calls

Calls between Simtex/Zetta services are free of charge. If your business has multiple locations, calls between phones & transferring on-net calls are free of charge.

Cloud Hosted High Availability

Simtex’s voice platform is hosted in multiple data centres around Australia. If one is to fall out of service, our high-availability secondary sites will take over automatically.

Enterprise Reliability

We aim to provide carrier grade uptime. We house redundant equipment in dedicated data centres with 24×7 pro-active monitoring.

No Hassle Support

We take the complexity and frustration out of your phone system. Call us from 6am to 6pm Monday to Friday (AWST) and speak to someone in Australia who can assist you on the spot.

Multiple Locations?

A business with multiple locations and a Simtex Cloud or Virtual PBX solution are a perfect match. Handsets can be located all around the world acting as a single cohesive system, giving you the ability to call your colleagues on the other side of the country for free.

A national company wanting inbound call coverage across multiple timezones can also benefit by having a single inbound number handled by staff in multiple timezones. Great for staff who work from home, or regional offices where calls to/from capital cities can be expensive.

It’s time to simplify your business voice service.