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Cloud PBX Features

Feature codes, voicemail, call recording, and other PBX capabilities

Call Parking

Call Parking is a feature in business phone systems that enables you to place a call on hold and let another employee resume the same call from a different phone.

Upload Recording to Voicemail

This guide explains how to upload voicemail audio files to your voicemail mailbox.

Mailbox Access Pre-Authorization

We are pleased to introduce Mailbox Access Pre-Auth, a convenient feature that allows you to access your voicemail messages directly without entering your…

Audio Prompt Management

This is a step-by-step guide on how to handle audio prompts (recordings) used within an Interactive Voice Response (IVR) system.

Routing 1300 Numbers Based on Caller Location Using MOLI and Caller ID Prefix

Simtex is proud to introduce a new feature – the ability to route calls to your 1800/1300 numbers based on the caller’s geographic location.

Voicemail Direct

We are excited to introduce Voicemail Direct, a new feature that allows you to send calls directly to a specific extension’s voicemail.

Custom Music on Hold

This is a step-by-step guide on how to handle custom Music on Hold (MOH) as part of our Cloud PBX platform.

Intercom Calls

We are pleased to introduce the Intercom Feature, a convenient way to initiate instant, two-way communication with specific extensions within your organization.

Group Paging

We are excited to introduce the Group Paging feature, a powerful tool for broadcasting one-way audio messages to a group of extensions simultaneously.

Calling Number (Caller ID) Presentation Change – Variable Number

We are excited to introduce Handset-Based Caller ID Presentation Swapping, a feature that empowers you to change the default Caller ID presented on outbound…

Caller ID Override Feature Code

Note: To use this feature a request to [email protected] will need to be raised The purpose of this feature code is to allow you to change the Caller ID…

Feature Codes

The following functions can be performed by dialling special feature codes on your handset.