Voicemail
Simtex provides a digital voicemail box for each extension, plus your primary inbound number.
Voicemail can be turned on or off, plus either e-mailed to you as a wav file attachment or played back via your handset. These features are all adjustable within the My Account section of the Simtex website.
Access numbers
- From your handset: 555
- Externally: +61 8 6424 8111
- Access another mailbox: 550
Enabling / Disabling Voicemail
- Log on to My Account, then click Voicemail Configuration
- Ensure Digital Voicemail system active is ticked
- Select to have voicemail messages sent via e-mail or to be listened on your phone (if you would like messages to be delivered via e-mail, ensure a valid e-mail address it entered)
- Click Update Account
Note: Settings may take up to 5 minutes to change
Changing Greeting- Individual Extension
To record a personalised greeting for your own phone:
- Dial 555
- Enter your PIN or password
- Dial 0
- Record both a busy and away greeting (busy is played to the caller if your phone is already in use, away is played back if you do not answer your phone)
Changing Greeting- Company Number or Primary Inbound
To record a personalised greeting for your own phone:
- Dial 550
- Enter the account number and PIN associated with your main company number
- Dial 0
- Record both a busy and away greeting (busy is played to the caller if your phone is already in use, away is played back if you do not answer your phone)