Number Porting Application

Step 1 of 7 - Begin

Begin Porting Application
This form is to request to port your existing telephone number into the Simtex/Zetta network. You must have an existing Simtex SIP Trunk or Virtual/Hosted PBX service in order to port numbers over to us. Porting can take anywhere between a few days and a few weeks so please ensure you have a contingency plan in case porting takes longer than expected. Normally a * 21 call forward on the line to a temporary Simtex/Zetta-supplied number will suffice.

Contact Details
Hidden
Are You*
- An existing Simtex/Zetta customer
Simtex Account Number*

Please provide the Simtex account number which you want the ported number to be allocated to. 7XXXXXXX or 21XXXXXXXX
Company Name - listed on Phone Bill*
Physical Address - listed on phone bill*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Important!
Details listed must reflect the current physical location of the services to be ported to us.
Title
Name*
First Last
Email*
Enter Email Confirm Email

Application progress will be sent by email, else you may contact us any time to inquire about the progress of your application.
Reseller/CC Contact E-Mail
Enter Email Confirm Email

If you would like us to keep another person informed of the application status, simply add them here.
Contact Number*
Fax

Category A - Numbers to Port
List below the numbers which you would like ported to us!
Single DID Quantity*
Please enter a number from 1 to 30.
PSTN Number 1*

Please input with area code and no brackets, e.g. 08-9311-2111
PSTN Number 2*

Please input with area code and no brackets, e.g. 08-9311-2111
PSTN Number 3*

Please input with area code and no brackets, e.g. 08-9311-2111
PSTN Number 4*

Please input with area code and no brackets, e.g. 08-9311-2111
PSTN Number 5 +
Please note, additional costs may be incurred for extra numbers.
List each number on a separate line in e164 format:
61894883344
61894883345
61894888346

Category C - ISDN / Block Numbers to Port
List below the numbers which you would like ported to us!
Single ISDN Quantity*
Please enter a number from 1 to 30.
ISDN Number 1

Please input with area code and no brackets, e.g. 08-9311-2111
ISDN Number 2*

Please input with area code and no brackets, e.g. 08-9311-2111
ISDN Number 3*

Please input with area code and no brackets, e.g. 08-9311-2111
ISDN Number 4*

Please input with area code and no brackets, e.g. 08-9311-2111
ISDN Number 5 +
Please note, additional costs may be incurred for extra numbers.
List each number on a separate line in e164 format:
61894883344
61894883345
61894888346
ISDN Block 10*

Please enter the range of numbers in the following format: 08-9311-0010 through 08-911-0019
ISDN Block 100 Qty*
Please enter a number from 1 to 20.
ISDN Block 100 #1*

Please enter the range of numbers in the following format: 61XXXXXXXXX through 99
ISDN Block 100 #2*

Please enter the range of numbers in the following format: 61XXXXXXXXX through 99
ISDN Block 100 #3*

Please enter the range of numbers in the following format: 08-9311-0100 through 08-311-0199
ISDN Block 100 #4*

Please enter the range of numbers in the following format: 61XXXXXXXXX through 99
ISDN Block 100 5 +*
Additional 100 number ranges or single numbers can be entered here in the following format:
61894883300-99
61894883400-99
618948881212

1300 / 1800 Number Port
1300 / 1800 Quantity*
Please enter a number from 1 to 4.
1300 / 1800 Number 1*

Please enter the full number in the following format: 1300-000-000 or 1800-000-000
1300 / 1800 Number 2*

Please enter the full number in the following format: 1300-000-000 or 1800-000-000
1300 / 1800 Number 3*

Please enter the full number in the following format: 1300-000-000 or 1800-000-000
1300 / 1800 Number 4*

Please enter the full number in the following format: 1300-000-000 or 1800-000-000
Porting Additional Fee
Price:
Upfront Charges Total
$ 0.00

Summary
Preferred Cutover Date*
DD slash MM slash YYYY

Please ensure date is at least 6 business days from application date
Preferred Cutover Time*

:

Additional Notes
Terms and Conditions
• You must not deactivate your existing service when porting. Telephone numbers can only be ported while active.
• You can only withdraw your authority to port this telephone number before the Electronic Cutover Advice is sent to your current Service Provider, which will be on or after the preferred cutover date specified in this form.
• Simtex provides no guarantee that it can port your telephone number from your current Service Provider. Your current Service Provider may reject this port request if the information you provide is incorrect or does not match the data held by them. In this case you authorise Simtex to correct the information and resubmit the request to port your telephone number or dispute the rejection by your current Service Provider. A porting request may also be rejected for other reasons as stated in the LNP Industry Code.
• Simtex provides no guarantee that the telephone number will be ported within any specified timeframe. Porting Hours of Operation are 8am to 5pm AEST/AEDST Monday to Friday, excluding National Public Holidays. Cutover can only be initiated at least 3 business days after the porting Notification Advice is sent by Simtex to your current Service Provider. If a port request is rejected and needs to be resubmitted, cutover cannot take place for at least another 3 business days after the request is resubmitted.
• In the event of a port, withdrawal or reversal, Simtex is not responsible for any period of outage.
• You may have outstanding contractual obligations and/or port-out costs owed to your current Service Provider. Simtex is not liable for any such costs.
• Only your telephone number will be transferred to Simtex. This may result in the loss of any Value Added Services that are associated with the service provided by your existing Service Provider (eg Voicemail).
• If you wish to port your telephone number from Simtex to another Service Provider, then you must contact the other Provider.
• Simtex reserves the right to charge a fee for porting your telephone number to or from Simtex.
• Local Number Portability (LNP) does not guarantee you can keep your telephone number if you move to a different geographic location.
*
I agree to the above Terms and Conditions
*
I authorise for the telephone number(s) listed above to be ported to Simtex.
*
I acknowledge that I am authorised to request the porting of the telephone number(s) listed on this form
*
I acknowledge that I have been advised that:
• by porting the telephone number(s) listed on this form, the service associated with that telephone number is disconnected from the existing service provider’s network and may result in finalisation of the account for that service;
• by porting the telephone number(s) listed on this form, any DSL/Spectrum Sharing service associated with that telephone number is disconnected and may result in finalisation of the DSL Spectrum Sharing account for that service; and
• although I have the right to port the telephone number(s), there may be costs and obligations associated with the port which may include early termination fees and porting fees - port away fees may be charged by your existing carrier
Email Contact*
I have understood and agreed that Simtex may contact me via authorized 3rd party email services for important notifications.
CAPTCHA
Upfront Charges Total
$ 0.00

Network	Length	Example
Telstra	10 or 13 digit	2000080700608 or 0776100000 or 9815060000
Optus	14 digit	23200000000121
AAPT	8 digit	26100000
Powertel	10 digit	2000006000
Telcorp/Go Talk	7 digit	6830005
Primus	7 digit	5548000

Step 1 of 7 - Begin

Begin Porting Application

Contact Details

Current Carrier Details

Category A - Numbers to Port

Category C - ISDN / Block Numbers to Port

1300 / 1800 Number Port

Summary

Terms and Conditions

Who is Simtex?

Company

Address

Contact