State-based Routing for 1300/1800 Numbers

Last modified: September 11, 2023
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Calls to 1300 and 1800 numbers contain additional data which allows us to see the caller’s location/area.
This can be used to direct calls from different states to different local numbers.

I.e. a call from a mobile in WA can be sent to a different answer point, versus a local call from NSW.

To implement this feature for you we need to have a default DID and subsequent DIDs for each of the states you would like to have a different answering point assigned.

If you have any questions in regards to this feature, you can contact [email protected]

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