Cloud PBX Signup

Please enter your phone system requirements in the form below. When you submit the details, a Simtex consultant will review your requirements and contact you to finalise any details and, if you are ready to order, start the provisioning of your new phone system as soon as required.
Are You*
- A new Simtex customer
- An existing Simtex, ZettaNet or Zettagrid customer
- A Quote Recipient
Account Number*
Please provide your Simtex or Zetta Account number. This will be listed on any Simtex invoice or receipt.
Zettanet Tech Review Approval*
Please provide your quote reference, this is listed as in the form of PROV-XXXXXX
Network Connection*
- NBN - Zettanet
- NBN - Other
- Dedicated ADSL
- Shared ADSL (VoIP and data on same service)
- Midband or ethernet over copper service
- Fibre
- Other
What type of internet connection will your handsets be connected to.
Other Network*

Company Name*
BN, ABN, ACN*
End-User Contact Name*
First Last
End-User Authorised E-Mail*

This address will be authorised to make changes on your Simtex account, as well as the recipient for all accounts correspondence (invoices etc).
End-User Mobile*
+614xxxxxxxx format. Also used for SMS password reset
Tech Account Access
- Yes, setup a web access account for my tech-contact
We will setup a Super User access account for your authorised technician/IT company.
Authorised Tech
Tech Contact E-Mail*

Your technical contact will be authorised to make changes on your account, and will have a Super User account setup.
Tech Mobile*
+614xxxxxxxx format. Also used for SMS password reset
Reseller or Partner
Reseller
If you were referred to Simtex by a reseller please enter their company name here.
Reseller/CC Contact E-Mail

If you would like us to keep another person informed of the application status, simply add here.
Additional Authorised Contacts:
Please list any other people that you would like to have as Authorised contacts on your account. (Name,Email,Contact number)

Physical Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Shipping*
If you require urgent shipping please let us know and we will provide a quote for this.
Shipping Address*
Street Address City State / Province / Region ZIP / Postal Code Country
Work Phone*
Include area code and no spaces
Home Phone
Include area code and no spaces

Telephone Handset Plans
Simtex offers different plans for your telephone handsets depending upon amount of use required.
Plan Selection*
- Simtex Classic Plan A
- Simtex Classic Plan B
- Simtex Classic Plan A + B
- Cloud Unlimited Pro
- Cloud Unlimited Basic
Select from our Classic Plans, or our new Unlimited Plans
Handsets on Plan A*
Price: $ 19.95 Quantity:
Includes $10 worth of monthly calls.
Handsets on Plan B*
Price: $ 9.95 Quantity:
No included monthly calls
Inbound Number Location*
We can allocate inbound numbers for most areas across Australia. Some regions may take a few days to provisiong, but generally we have numbers in the following areas available at all times:
· Perth
· Melbourne
· Sydney
· Adelaide
· Brisbane
· Gold Coast
· Darwin
Other Inbound Number Location*
Include the SZU or description of the area required. If possible, please include details of a number which is close to the requested area.

For example: Burnie, Tasmania, 03 6430 XXXX
Cloud Unlimited Pro*
Cloud Unlimited Basic*
Inbound Number Location*
A single metro area DID per plan is provided for Unlimited plans. Regional or ported numbers are additional.
· Perth
· Melbourne
· Sydney
· Adelaide
· Brisbane
· Gold Coast
· Darwin
Inbound Number Location*
A single metro area DID per plan is provided for Unlimited plans. Regional or ported numbers are additional.
· Perth
· Melbourne
· Sydney
· Adelaide
· Brisbane
· Gold Coast
· Darwin
Number Porting
I would like to port my number(s)
- Yes
- No
Upfront Charges Total
$ 0.00
Recurring Charges Total
$ 0.00

Number Porting
Company Name - listed on Phone Bill*
Physical Address - listed on phone bill*
Street Address Address Line 2 City State / Province / Region Postal Code Country

Important!
Details listed must reflect the current physical location of the services to be ported to us.
Category Type*
- Analogue PSTN - Category A Port
- ISDN Single Number - Category C Port
- ISDN Block 10 - Category C Port
- ISDN Block 100 - Category C Port
- 1300 / 1800 Port
Category A or C? What does this mean?
There are two types of porting submissions. Simple (Cat A) or Complex (Cat C). Some services are Cat C only – such as 100 number blocks, or any number porting from an ISDN service. Cat C ports normally take the longest time to complete. Cat A ports are normally single PSTN or analogue lines.

Current Carrier Details

It is important that these details are correct else porting will be rejected / fail

Telephone Account Number
Please enter the account number which appears on your telephone bill or invoice.

Account Number Examples

Network	Length	Example
Telstra	10 or 13 digit	2000080700608 or 0776100000 or 9815060000
Optus	14 digit	23200000000121
AAPT	8 digit	26100000
Powertel	10 digit	2000006000
Telcorp/Go Talk	7 digit	6830005
Primus	7 digit	5548000

Current Carrier*
Other Carrier*
Telephone Account Number*

1300 or 1800*
- 1300 Number
- 1800 Number
Once-off setup fee of $129 applies plus $75 for porting
1300 Plan Selection*
- 1300 Lite - $22/month
- 1300 Medium - $40/month
- 1300 Heavy - $89/month
Lite Plan
Includes 200 minutes of inbound from AU Landline or AU Mobile
Extra inbound charged at $0.055 per minute

Medium Plan
Includes 500 minutes of inbound from AU Landline or AU Mobile
Extra inbound charged at $0.035 per minute

Heavy Plan
Includes 2000 minutes of inbound from AU Landline or AU Mobile
Extra inbound charged at $0.02475 per minute
1800 Plan Selection*
- 1800 Lite - $39/month
- 1800 Medium - $59/month
- 1800 Heavy - $120/month
Lite Plan
Includes 100 minutes of inbound from AU Landline and 100 minutes from AU Mobile
Extra AU Landline charged at $0.066 per minute
Extra AU Mobile charged at $0.15714 per minute

Medium Plan
Includes 200 minutes of inbound from AU Landline and 200 minutes from AU Mobile
Extra AU Landline charged at $0.0616 per minute
Extra AU Mobile charged at $0.14667 per minute

Heavy Plan
Includes 500 minutes of inbound from AU Landline and 500 minutes from AU Mobile
Extra AU Landline charged at $0.057 per minute
Extra AU Mobile charged at $0.1358 per minute

Category A - Numbers to Port
List below the numbers which you would like ported to us!
Single DID Quantity*
Please enter a number from 1 to 30.
PSTN Number 1*
Please input with area code and no brackets, e.g. 08-9311-2111
PSTN Number 2*
Please input with area code and no brackets, e.g. 08-9311-2111
PSTN Number 3*
Please input with area code and no brackets, e.g. 08-9311-2111
PSTN Number 4*
Please input with area code and no brackets, e.g. 08-9311-2111
PSTN Number 5 +*
Please note, additional costs may be incurred for extra numbers.
$65 per batch of 4 numbers
List each number on a separate line in national format:
0894883344
0894883345
0894888346
Single DID Qty/mth
Price: $ 1.95

Category C - ISDN / Block Numbers to Port
List below the numbers which you would like ported to us!
Single ISDN Quantity*
Please enter a number from 1 to 30.
ISDN Number 1*
Please input with area code and no brackets, e.g. 08-9311-2111
ISDN Number 2*
Please input with area code and no brackets, e.g. 08-9311-2111
ISDN Number 3*
Please input with area code and no brackets, e.g. 08-9311-2111
ISDN Number 4*
Please input with area code and no brackets, e.g. 08-9311-2111
ISDN Number 5 +*
Please note, additional costs may be incurred for extra numbers.
List each number on a separate line in national format:
0894883344
0894883345
0894888346
ISDN Block 10*
Please enter the range of numbers in the following format: 08-9311-0010 to 19
ISDN Block 100 Qty*
Please enter a number from 1 to 4.
ISDN Block 100 #1*
Please enter the range of numbers in the following format: 08-9311-0100 to 99
ISDN Block 100 #2*
Please enter the range of numbers in the following format: 08-9311-0100 through 08-311-0199
ISDN Block 100 #3*
Please enter the range of numbers in the following format: 08-9311-0100 through 08-311-0199
ISDN Block 100 #4*
Please enter the range of numbers in the following format: 08-9311-0100 through 08-311-0199
Single DID/mth
Price: $ 0.00
Block 10 DID/mth
Price: $ 15.95
Block 100 DID/mth
Price: $ 0.00

1300 / 1800 Number Port
1300 / 1800 Quantity*
Please enter a number from 1 to 4.
1300 / 1800 Number 1*
Please enter the full number in the following format: 1300-000-000 or 1800-000-000
1300 / 1800 Number 2*
Please enter the full number in the following format: 1300-000-000 or 1800-000-000
1300 / 1800 Number 3*
Please enter the full number in the following format: 1300-000-000 or 1800-000-000
1300 / 1800 Number 4*
Please enter the full number in the following format: 1300-000-000 or 1800-000-000

Hardware
Please select which hardware brands and types of devices you are interested in purchasing.
Important note - PoE
All VoIP phones are powered via PoE (Power over Ethernet) and do not come with power supplies. We recommend you confirm you have a PoE-compliant switch for your new phones.
For larger quantities of phones you will need to calculate the total PoE current draw, and confirm your switch will conform.
I'm looking at buying
- Yealink Desk and Cordless Phones
- Poly (Polycom) Desk and Cordless Phones
- Conference phones and Expansion Modules
- Power Supplies and Misc.
Yealink T31P
2-Key Phone
$80

Yealink T33G
2.4″ 4-Key Phone
$145

Yealink T46U
4.3″ 10-Key Phone
$285

Yealink T54W
4.3″ 10-Key Phone
$308

Yealink T57W
7″ Touchscreen
$415

Yealink T58V*
7″ Android Touchscreen
$565

Yealink W60P
DECT Cordless kit
$205
Yealink T31P
Price: $ 80.00 Quantity:
Yealink T33G
Price: $ 145.00 Quantity:
Yealink T46U
Price: $ 285.00 Quantity:
Yealink T54W
Price: $ 308.00 Quantity:
Yealink T57W
Price: $ 415.00 Quantity:
Yealink T58V
Price: $ 565.00 Quantity:
Yealink W60P
Price: $ 205.00 Quantity:
Cordless phone and base station
Yealink W56H
Price: $ 145.00 Quantity:
Additional cordless DECT handset
All 7 /Polycom Handsets 7

Poly VVX 150
2.5″ 2-Key Phone
$115

Poly VVX 250
2.8″ 4-Key Phone
$205

Poly VVX 350
3.2″ 6-Key Phone
$278

Poly VVX 450
4.3″ 12-Key Phone
$340

Poly VVX 501
3.5″ Touch Screen
$367

Poly VVX 601
4.3″ Touch Screen
$445

Poly VVX D60
DECT Cordless
$330
Poly VVX 150
Price: $ 115.00 Quantity:
Poly VVX 250
Price: $ 205.00 Quantity:
Poly VVX 350
Price: $ 278.00 Quantity:
Poly VVX 450
Price: $ 340.00 Quantity:
Poly VVX 501
Price: $ 367.00 Quantity:
Poly VVX 601
Price: $ 445.00 Quantity:
Polycom VVX D60
Price: $ 330.00 Quantity:
All 6 /Conference Phones and Accessories 6

Poly Colour Add-on
28-Key
$320

Poly EM50 Colour
30-Key Expansion
$338

Poly Trio 8500
Conference System
$965

Poly Trio 8800
Conference System
$1808

Yealink CP960
Conference Phone
$905

Yealink EXP50
20-Key Expansion
$164
Poly VVX Colour Add-On
Price: $ 320.00 Quantity:
Poly EM50 Colour Add-On
Price: $ 338.00 Quantity:
Yealink EXP50 Expansion
Price: $ 164.00 Quantity:
Poly Trio 8500
Price: $ 965.00 Quantity:
Poly Trio 8800
Price: $ 1,808.00 Quantity:
Yealink CP960
Price: $ 905.00 Quantity:
Yealink 5V 2A Power Supply
Price: $ 20.00 Quantity:
Compatible with the following models: T46G/T46S/T48G/T48S/T29G/T5x
Yealink 5V 1.2A Power Supply
Price: $ 16.00 Quantity:
Compatible with the following models: T41P/T42G/T41S/T42S/T27P/T27G
Yealink 5V 600mA Power Supply
Price: $ 13.00 Quantity:
Compatible with the following models: T19PE2/T21PE2/T23G/T40G
Polycom 48V 520 mA Power Supply
Price: $ 38.00 Quantity:
Compatible with the following models: VVX30X,31X,40X,41X,50X,60X
Polycom 5V 3A Power Supply
Price: $ 24.00 Quantity:
Compatible with the following models: VVX150-450
Upfront Charges Total
$ 0.00
Monthly Recurring Total
$ 0.00

BYO Handset Setup Fee
BYO Handset
BYO Handsets - $25*
Please select required quantity
Upfront Charges Total
$ 0.00
Recurring Total
$ 0.00

Security Alarm Compatibility
Majority of security alarm systems are not compatible with VoIP services. Before you proceed further with your application, you should consult your security systems provider to confirm your system compatibility and investigate if alternative solutions may be available to you. For more information refer to our Help Article.
Medical Alarm Compatibility
Some medical alarm systems may not be compatible with VoIP services. Before you proceed further with your application, you should consult your medical alarm systems provider to confirm your system compatibility and investigate if alternative solutions may be available to you.

If you're moving to or you're already connected to the NBN, it's important to register your medical alarm (monitored and unmonitored), autodialler or emergency call button with nbn's Medical Alarm Register.
Priority Assistance
Priority Assistance is for customers, or a person living at their home, who have a diagnosed life threatening medical condition, and whose life may be at risk if they don’t have access to a working phone line service.

At this time Simtex does not provide Priority Assistance. Should you require Priority Assistance you may wish to engage Telstra as your service provider. Please ensure to request Priority Assistance when discussing your service requirements.

Payment options
Payment Type*
- Credit Card
- Direct Debit
Credit Card*

MasterCard
Visa
Card Number Expiration Date Security Code Cardholder Name
Direct Debit Details
“You” request and authorise Highway1 (Aust) Pty Ltd (Debit User ID 375019) to arrange, through its own financial institution, a debit to your nominated account any amount Highway1(Aust) Pty Ltd, has deemed payable by you. This debit or charge will be made through the Bulk Electronic Clearing System (BECS) from your account held at the financial institution you have nominated below and will be subject to the terms and conditions of the Direct Debit Request Service Agreement.
Account Holders Name*
Bank Name*
Branch/BSB*
Account Number*

Summary
Terms and Conditions*
- I have read and understood the terms and conditions available HERE.
Email Contact*
- I have understood and agreed that Simtex may contact me via authorized e-mail platforms for outage notifications, news etc.
Where did you hear?*
Tell us how you heard about Simtex services.
Additional Notes
CAPTCHA
Upfront Charges Total
$ 0.00
Recurring Total
$ 0.00
Total Charge
$ 0.00

Step 1 of 15 - Intro

Authorised Tech

Reseller or Partner

Telephone Handset Plans

Number Porting

Number Porting

Current Carrier Details

Category A - Numbers to Port

Category C - ISDN / Block Numbers to Port

1300 / 1800 Number Port

1300 / 1800 Inbound

Extra Direct In-Dial Numbers (DID)

Fax Services

Hardware

Important note - PoE

BYO Handset Setup Fee

Security Alarm Compatibility

Medical Alarm Compatibility

Priority Assistance

Payment options

Direct Debit Details

Summary

Who is Simtex?

Company

Address

Contact