Cloud / Virtual PBX Overview

Improve workplace efficiency with a Cloud / Virtual / Hosted PBX

Simtex’s Cloud / Hosted PBX platform is a comprehensive enterprise-grade telephony solution for your business. We offer a wide variety of professional handsets matched with cost-saving plans, keeping your operational costs low whilst increasing productivity. Your Unified Communications future starts right here – traditional phone systems can’t compete!

  • Connect to any internet connection
  • Move your numbers anywhere
  • Expand globally
  • Unified voicemail to e-mail
  • Business-grade VoIP
VVX 400

Download Brochure Plans Features Handsets

Select Your Plan

With a simple one plan per phone structure, you don’t need to worry about the quantity of incoming or outgoing phone lines you’ve paid for.
We do not limit the quantity of simultaneous calls our virtual handsets can make & receive – you can juggle as many calls as your selected hardware supports (normally 4+ calls per handset).

PLAN A

$19.95/month

  • $10 monthly call credit
  • Local or National Calls $0.093 per-call
  • Mobile $0.146 per-minute
  • 13/1300 $0.241 per-call
  • SMS Messages $0.11 each
  • Digital voicemail to e-mail
  • DID included
  • Per-minute rates charged 1-second increments
  • International Rates…

Critical Information Summary (Cloud PBX)

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PLAN B

$9.95/month

  • Local or National Calls $0.1026 per-call
  • Mobile $0.238 per-minute
  • 13/1300 $0.291 per-call
  • SMS messages $0.11 each
  • Digital voicemail to e-mail
  • DID included
  • Best for phones which are seldom used
  • Per-minute rates charged 1-second increments
  • International Rates…

Critical Information Summary (Cloud PBX)

Signup Now

More handsets, more discounts

4 free plans
with 8-12 handsets


6 free plans
with 13-20 handsets



8 free plans
with 21-30 handsets



Heavy discounts
for large installs



Voicemail to E-Mail.

With voicemail to email you can receive your voice messages on your mail enabled mobile phone or desktop pc. If you prefer to dial in then that’s ok too!

Auto Attendant.

Typically an enterprise feature, an auto-attendant receives and routes calls by voice menu in place of a dedicated receptionist. Users can direct dial an extension, leave a message or choose who they wish to speak with, for example: “1 for sales, 2 for support”.

Enterprise Reliability.

We aim to provide carrier grade uptime, we house redundant equipment in dedicated data centres with 24×7 pro-active monitoring.

No Hassle Support.

We take the complexity and frustration out of your phone system. Call us from 6am to 6pm Monday to Friday and speak to someone in Australia who can assist you on the spot.

More features than you can poke a stick at

Caller ID

See who is calling you, no need to jot down phone numbers on scrappy pieces of paper.

HD Voice

Like HD video, HD voice provides a clearer, more natural sounding telephone system. No more problems distinguishing between ‘f’ and ‘s’ (requires compatible handset, Simtex to Simtex calls only).

Cloud Hosted High Availability

Simtex’s voice platform is hosted in multiple data centres around Australia. If one is to fall out of service, our high-availability secondary sites will take over automatically.

Simultaneous Ring

When somebody calls your desk extension, our system can simultaneously put the call through to your mobile phone. Calls answered on your mobile are charged at the handset plan rate.

Personalised On-Hold Music

No more nasty on-hold music. For a small once-off setup fee of $99 we can upload a custom wav or mp3 file to be played to your callers when put on hold.

Remote Handset Provisioning

Simtex’s sophisticated provisioning system takes care of handset configuration plus firmware updates automatically, all remotely. If you have purchased Polycom phones, simply open the box, plug them in and they will configure themselves.

Online Portal

Our online MyAccount portal gives you the ability to make instant changes to your telephony service. Forward your calls, change diversion, adjust voicemail as required from anywhere in the world.

Real-Time Call History

Want to know how much you are spending on the phone? Simply jump on to our MyAccount portal and you can see the calls you have made in real time.

Caller ID Blocking

If you would like to block your outbound CallerID, simply jump on to our MyAccount portal and enable CLID blocking. You can turn it on and off as you please, and changes are real time.

Easily Scalable

Single phone to hundreds of phones. Your rapidly expanding business can grow without the need to buy expensive line cards or new PABX systems.
Simply purchase more handsets, plug them in at your office and you’re done.

FollowMe

Cascading FollowMe service is available. Inbound calls will ring a list of numbers in turn. Call your desk phone, then your mobile, then your house.

Free On-Net Calls

Calls between Simtex/Zetta services are free of charge. If your business has multiple locations, calls between phones & transferring on-net calls are free of charge.

Multiple Sites? No worries

A business with multiple locations and a Simtex Cloud or Virtual PBX solution are a perfect match. Handsets can be located all around the world acting as a single cohesive system, giving you the ability to call your colleagues on the other side of the country for free.
A national company wanting inbound call coverage across multiple timezones an also benefit by having a single inbound number handled by staff in multiple timezones.

Great for staff who work from home, or regional offices where calls to/from capital cities can be expensive.

Pick from our wide variety of handsets and accessories

Pricing includes Cloud PBX handset setup fee

Polycom VVX 601 – $560

The Polycom VVX 601 series business media phone delivers a best-in-class personal communications experience with an extensive list of easy-to-use features that complement the way you work.
The VVX 601 series improves productivity through a touch-screen interface. It also serves as an application platform that complements the applications on the user’s computer.

  • Large 4.3″ capacitive touch-screen interface (480 x 272)
  • Up to 16 line appearances / speed dials
  • Integrated Bluetooth
  • Video call capable
  • USB ports for call recording and photo frame
  • Supports USB-wired and wireless headsets
  • Legendary Polycom HD Voice technology up to 14KHz on all audio paths
  • Improve productivity for office staff and cubicle worker’s via an intuitive larger, colour display and easy to use line appearances
  • Acoustic Clarity full duplex speakerphone
  • 802.3af PoE
  • Reception add-on module available
  • Two-port Gigabit

[Data Sheet]


Polycom VVX 501 – $445

The VVX 501 colour touch-screen up to 16-line business media phone is designed for today’s busy managers and knowledge workers. It is a powerful yet intuitive office phone that can keep up with their multitasking and schedule juggling.
The VVX 501 series improves productivity through a touch-screen interface. It also serves as an application platform that complements the applications on the user’s computer.
Polcom VVX 501 series supports expansion modules for applications such as personal videoconferencing and wireless networking.

  • 3.5″ capacitive touch-screen interface (320 x 240)
  • Expandable accessories for video and wireless
  • Video call capable
  • USB ports for call recording and photo frame
  • Supports USB-wired and wireless headsets
  • Make more efficient and productive calls with the unparalleled voice clarity of Polycom HD Voice
  • Improve productivity for office staff and cubicle worker’s via an intuitive larger, colour display and easy to use line appearances
  • Acoustic Clarity full duplex speakerphone
  • 802.3af PoE
  • Reception add-on module available
  • Two-port Gigabit

[Data Sheet]


Polycom VVX 401 – $305

The VVX 401 colour 12-line mid-range Business Media Phones are for today’s office workers and call attendants who depend on crystal clear communications.

Give your call attendant a high-quality, cost effective UC solution that will handle their moderate call volume and provide them with the advanced telephony features they expect from a modern media phone.

  • Make more efficient and productive calls with the unparalleled voice clarity of Polycom HD Voice
  • Improve productivity for office staff and cubicle worker’s via an intuitive larger, colour display and easy to use line appearances
  • 12 line keys with bi-color (red/green) LED
  • Large backlit 3.5in color LCD (320 x 240) resolution
  • Acoustic Clarity full duplex speakerphone
  • 802.3af PoE
  • Reception add-on module available
  • Two-port 10/100
VVX 411 is the Gigabit version of the above phone – $350
[Data Sheet]

Polycom VVX 301 – $210

The powerful VVX 301 powerful 6-line entry-level Business Media Phones are for today’s cubicle workers that handle a low to moderate volume of calls and need crystal clear communications.

Give your cubicle worker the best experience with this high quality UC Business Media Phone. Designed for a broad range of environments for small and medium businesses.

  • Make more efficient and productive calls with the unparalleled voice clarity of Polycom HD Voice
  • 6 line keys with bi-color (red/green) LED
  • Dedicated hold, transfer and voicemail keys
  • Acoustic Clarity full duplex speakerphone
  • Graphical backlit 8-level Grayscale LCD (208 x 104) resolution
  • 802.3af PoE
  • Two-port 10/100
VVX 311 is the Gigabit version of the above phone – $255
[Data Sheet]

Polycom VVX 201 – $190

Entry-level Two-line IP phone with HD sound quality and 2 Ethernet ports

The Polycom® VVX® 201 is a simple, yet reliable, two-line IP phone, with two 10/100 Ethernet ports, that delivers enterprise grade sound quality. The Polycom VVX 201 phone is a stylish, cost effective telephony solution, ideal for retail environments, call centers or shared/common areas, such as lobbies, hallways and break rooms or anywhere needing simple and reliable connectivity.

  • Make more efficient and productive calls with the unparalleled voice clarity of Polycom HD Voice
  • 2 line keys with bi-color (red/green) LED
  • Acoustic Clarity full duplex speakerphone
  • Basic graphical backlit LCD (132 x 64) resolution
  • 802.3af PoE
  • Two-port 10/100
[Data Sheet]
VVX 201 Front On
Polycom VVX Colour Expansion Module – $375

VVX Colour Expansion Module
The VVX Expansion Module provides advanced call handling capabilities with a vibrant color visual experience that simplifies monitoring of large number of contacts and/or management of a high volume of concurrent calls

  • The VVX Color Expansion Module’s simple user interface and advanced call handling capabilities and help boost telephone attendant productivity
  • Give your busy telephone attendants, receptionists, administrative assistants and secretaries the ability to handle high volumes of concurrent incoming calls with ease.
  • Expandable with “plug-and-play” modules that requires no set-up – power and signaling are provided by the host VVX phone
  • 4.3″ TFT (480 x 272) LCD screen
  • 28 illuminated bi-color programmable line keys
  • 3 Page View soft keys to access additional contacts
[Data Sheet]

Pricing includes Cloud PBX handset setup fee

RealPresence Trio 8800- $1850

A revolutionary conference phone offering the industry’s most advanced sound quality

Imagine making every conversation, every spoken word just that much clearer. What about the simplicity and reliability of a conference phone and add the capability to share rich content and see reactions in a videoconference? Now you can.
With its award-winning design, the first of its kind, RealPresence Trio brings you legendary audio performance, business-class videoconferencing and a flexible content sharing solution priced right for mass deployment.

  • Exceptional audio capabilities including: Enhanced HD Voice and automatic elimination of non-speech background noise with Polycom’s exclusive NoiseBlock
  • 360 ° microphone coverage and up to 6-meters microphone pickup. Easily extend the reach with optional expansion microphones
  • Versatile speakerphone connectivity over USB (wired), Bluetooth, NFC (wireless) and IP using PC-based soft clients, personal contacts or joining calendared events
  • The industry’s only bass reflex port in a group audio conferencing solution, preserving the ability to hear lower frequency sound and rich multi-media audio
  • Local 5-way HD Voice conference
  • 5” LCD, color touch screen display, smooth, responsive and intuitive
  • Secure Wi-Fi network connectivity or Gigabit Ethernet network connectivity
  • Upgradeable for video and collaboration
  • 802.3af PoE
[Data Sheet]
RealPresence Trio 8800
SoundStation IP 5000- $750

Basic IP conference phone for small huddle spaces with HD Voice clarity

Enjoy the same remarkably clear Polycom SoundStation conference phone experience in a smaller form that’s optimized for executive offices and small conference rooms. The Polycom SoundStation IP 5000 delivers Polycom HD Voice technology, broad SIP interoperability, and a modern design — all at an affordable price. The Polycom SoundStation IP 5000 boosts productivity and reduces listener fatigue by turning ordinary conference calls into crystal-clear, interactive conversations that sound as natural as being there.

  • Unparalleled clarity – Polycom HD Voice makes your conference calls sound amazingly clear and lifelike
  • More productive conference calls – Our patented Polycom Acoustic Clarity technology provides you with the best conference phone experience and no compromises
  • Suitability for smaller rooms – Its microphone picks up voices up to seven feet (2-meters) away and its compact footprint is designed for executive offices and smaller conference rooms with up to six participants
  • Backlit LCD (248 x 68) resolution
  • 802.3af PoE
[Data Sheet]
SoundStation IP 5000
SoundStation IP 6000 – $1160

A premium IP conference phone that is designed for midsize rooms and offers remarkable HD Voice clarity

Delivering superior performance for midsize conference rooms, the Polycom SoundStation IP 6000 conference phone offers a price-to-performance breakthrough for SIP environments.
It comes with advanced features, such as broad interoperability and remarkable voice quality.
The SoundStation IP 6000 features Polycom HD Voice technology, which boosts productivity and reduces listener fatigue by turning ordinary conference calls into crystal-clear, interactive conversations that sound as natural as being there.

  • Unparalleled clarity – Polycom HD Voice makes your conference calls sound amazingly clear and lifelike
  • More productive conference calls – Our patented Polycom Acoustic Clarity technology provides you with the best conference phone experience and no compromises
  • Ideal for midsize rooms – Its 3.5-meter microphone pickup is designed for small and midsize conference rooms accommodating up to 12 people
  • Backlit LCD (248 x 68) resolution
  • 802.3af PoE
[Data Sheet]
SoundStation IP 6000
Revolabs Cordless FLX2 System – $1600

Revolabs FLX™ 2 is a digital VoIP wireless conference phone with a unique modern appeal and offers users freedom of mobility by delivering clear audio in every corner of the room.

Designed specifically for conference rooms, executive offices, and SoHo environments, the FLX™ 2 redefines the traditional design of conference phones.

Experience more efficient communications and collaboration with Revolabs superior audio technology.

  • Versatility: Available with two microphones in VoIP phone interfaces.
  • Bluetooth Enabled: Provides support for mobile devices.
  • Crystal-Clear Audio: Feel like you are all in the same room
  • Secure: 128-bit encryption means no one will be able to listen in on the signal sent between the microphone and base station
  • The Freedom of Wireless: Microphones and the speaker can be placed throughout the room to optimize sound quality
  • Convenience: Make private calls using the handset.
[Data Sheet]
SoundStation IP 6000

Pricing includes Cloud PBX handset setup fee

iServ IP-DECT System

i-Serv’s IP-DECT VoIP cordless phone system is designed for small to medium size enterprises. This is a complete turnkey solution, offering a level of system scalability and quality not seen before in an SME solution in this technology class. You can start small and grow big – from 1 to 40 Base Stations and 1 to 200 handsets, with totally reliable, seamless call handover when moving between Base Station cells. All the handsets can be configured as individual Cloud PBX extensions on Simtex’s platform.

iServ System Base – $490

The heart of i-Serv’s ‘s powerful enterprise-class IP-DECT Cordless Phone system, the 8630B Base Station supports up to 10 active concurrent calls, with totally seamless call handoff to neighbouring Base Station cells. Up to 40 Base Stations can be connected.

  • Powerful IP-DECT multi-cell cordless phone system
  • Supports use G.722 and CAT-iq for top quality call quality
  • Register up to 30 handsets per Base Station or 200 handsets over 40 base stations
  • Up to 10 concurrent calls active per Base Station
  • Seamless call hand over between Base Station cells
  • Power over Ethernet and web management for simple installation

Note: IEEE802.3af compliant PoE Switch or injector is required

iServ Base
iServ IP-DECT Handset – $380

The 8630H is a cordless, SIP compliant Handset used with the i-Serv IP-DECT VoIP cordless phone system. This stylish, ergonomically designed device is an ideal solution for staff groups of up to 200 who need access to the corporate telephone system wirelessly.

The i-Serv Cordless Handset is packed full of features aimed at increasing worker productivity, including a high visibility 2” TFT color display with an easy to use graphical user interface, G.722/CAT-iq wideband audio for crystal clear calls, handset access to phonebooks, Polyphonic ringtones, vibrator alarm, and a headset connector for handsfree handset use. with up to 18 hours of battery talk time, the 8630H will take you through a busy working day with ease. The Handset can be configured as an extension of the company IP-PBX. Active calls are automatically handed off as you move between DECT Base Station cells.

  • Powerful IP-DECT multi-cell cordless phone system
  • High quality ergonomic handset with 2″ colour TFT display
  • Wideband two-way speaker phone mode
  • Wideband Audio (G.722) support
  • Polyphonic ringtones
  • Vibrating ring
  • Phonebook: 200 central and 100 local entries
  • Headset connector (3.5mm)
  • Battery: Talk time >18 hours; Standby > 200 hours
  • Includes charging base
RTXDECT 8630 handset

Yealink IP-DECT

Yealink’s upgraded DECT phone W56P is developed to enhance communication for on-the-go workers in various industries such as warehousing, catering and retailing. Featuring a big 2.4-inch color screen, an elegant industrial design, excellent battery performance and other multiple usability and phone management upgrades, the W56P ensures busy workers can enjoy a pleasant user experience and are always online. The base unit is PoE compatible, and can pair both W56H and W52H handsets.

Yealink W56P Base and Handset Kit – $210

Single base-station, and handset.

  • Exceptional HD sound with wideband technology
  • Hands free speakerphone
  • Up to 4 simultaneous external calls
  • Up to 5 DECT cordless handsets
  • Up to 5 VoIP accounts
  • 2.4″ 240 x 320 color screen with intuitive user interface
  • Battery: Talk time 10 hours; Standby 400 hours
  • PoE compliant / PSU supplied
  • USB charger cradle and power supply
w56pleft-17233635173-resized
Yealink W56H Additional Handset – $155

Yealink W56H cordless units allow you to extend the numbers of users whilst providing increased flexibility and scalability when used in conjunction with the W56P handset and base station.

  • Exceptional HD sound with wideband technology
  • Hands free speakerphone
  • 2.4″ 240 x 320 color screen with intuitive user interface
  • Battery: Talk time 10 hours; Standby 400 hours
  • USB charger cradle and power supply
w56h-front-resized
Yealink W52H Additional Handset – $131

Yealink W52H cordless units allow you to extend the numbers of users whilst providing increased flexibility and scalability when used in conjunction with the W52P/W56P handset and base station.

  • Exceptional HD sound with wideband technology
  • Hands free speakerphone
  • 1.8″ color display with intuitive user interface
  • Battery: Talk time 10 hours; Standby 100 hours
  • Charger cradle and power supply
yealink W52H
Plantronics CS540 – $265

Plantronics legendary CS family is setting a new wireless standard for desk phone communication with the CS500™ Series. The system features the lightest DECT™ headset on the market, a streamlined design and improved performance all with the same reliability for hands-free productivity that has made the CS family a best-seller for nearly a decade.

The CS540 headset is convertible, normally setup for over-the ear but comes with a basic clip-on over the head and behind the head attachment.

  • Call management – hangup / pickup /volume up and down (may require handset with EHS)
  • Electronics hook-switch compatible (see below)
  • Outstanding DECT audio quality
  • Enhanced Digital Signal Processing
  • An adaptive power system
  • Wearing style choice
plantronics-cs540-wireless-headset-9
Plantronics CS510 – $375

Plantronics legendary CS family is setting a new wireless standard for desk phone communication with the CS500™ Series. The system features the lightest DECT™ headset on the market, a streamlined design and improved performance all with the same reliability for hands-free productivity that has made the CS family a best-seller for nearly a decade.

The CS510 headset is a professional over-the-head unit, designed to be worn throughout the day.

  • Call management – hangup / pickup /volume up and down (may require handset with EHS)
  • Electronics hook-switch compatible (see below)
  • Outstanding DECT audio quality
  • Enhanced Digital Signal Processing
  • An adaptive power system

cs510

Electronic Hook Switch for Cisco APC-45 – $75

Electronic Hook Switch Cable for remote desk phone call control from your cordless headset (answer/end). This cable eliminates the need for a HL10 Handset Lifter.
Headset beeps upon incoming call.

This cable works with the following Cisco phones:

  • SPA525G2
  • SPA512G
  • SPA514G
Plantronics APC-45 Cisco
Electronic Hook Switch for Polycom VVX APP-51 – $75

Electronic Hook Switch Cable for remote desk phone call control from your cordless headset (answer/end). This cable eliminates the need for a HL10 Handset Lifter.
Headset beeps upon incoming call.

This cable works with the following Polycom phones:

  • VVX 300/310/301/311
  • VVX 400/410/401/411
  • VVX 500/501
  • VVX 600/601
Plantronics APP-51 Polycom VVX
Plantronics Dueset H141N – $100

DuoSet Gives You Options
The versatile tool you need for a busy, noisy work environment.

  • Noise-cancelling microphone
  • Over-the-head wearing style
  • Quick Disconnect feature lets you walk away from your phone while wearing your headset
  • Superior padded earpiece-to-ear coupling for clearer conversations
Plantronics H141N
http://www.plantronics.com/us/compatibility-guide/