SIP Trunk Signup

Contact Details
Are You*
- A new Simtex customer
- An existing Simtex, ZettaNet or Zettagrid customer
- A Quote Recipient
Where did you hear?*
Tell us where you heard about Simtex services.
Account Number*
Please provide your Simtex Account number. This will be listed on any Simtex invoice or receipt.
Quote Reference*
Please provide your quote reference, This will be the Proposal Ref on the cover page of your quote.
Reseller
If you were referred to Simtex by a reseller please enter their company name here.
Contact Name*
First Last
End-User Authorised E-Mail*
Enter Email Confirm Email

This address will be authorised to make changes on your Simtex account, as well as the recipient for all accounts correspondence (invoices etc).
Tech Contact E-Mail*
Enter Email Confirm Email

Your technical contact will be authorised to make changes on your account.
Reseller/CC Contact E-Mail
Enter Email Confirm Email

If you would like us to keep another person informed of the application status, simply add them here.
Additional Authorised Contacts:
Please list any other people that you would like to have as Authorised contacts on your account. (Name,Email,Contact number)
Company Name*
BN, ABN, ACN*
Physical Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Work Phone*
Include area code and no spaces
Home Phone
Include area code and no spaces
Mobile
No spaces

System Information
In order for Simtex to configure your trunk correctly, please let us know what platform you intend on using with our services.
Endpoint Type*
Other Endpoint*
Plan Selection
Select from our Classic PAYG or Unlimited plans
Plan Selection*
- SIP Trunk Classic
- SIP Trunk Unlimited Pro
- SIP Trunk Unlimited Basic
SIP Trunk Classic Inbound Channels or Lines
For only $6.95 per month you can make multiple outgoing calls. Simtex has a requirement for at least one DID and a single incoming channel for all accounts.
SIP Trunk Classic Inbound Channels*
If you require greater than 30 channels, please select the option "> 30 Channels" and we will get in touch with you.
Unlimited Pro Channels
Inbound and outbound channels are shared or combined. Please ensure you have enough channels to cover your peak usage.
Unlimited Pro Channel Qty*
If you require greater than 30 channels, please select the option "> 30 Channels" and we will get in touch with you.
Included DID Location*
Our unlimited plans come with a quantity of new Capital City numbers
· Perth
· Melbourne
· Sydney
· Adelaide
· Brisbane
· Gold Coast
· Darwin
Unlimited Basic Channels
Inbound and outbound channels are shared or combined. Please ensure you have enough channels to cover your peak usage.
Unlimited Basic Channel Qty*
If you require greater than 30 channels, please select the option "> 30 Channels" and we will get in touch with you.
Included DID Location*
Our unlimited plans come with a quantity of new Capital City numbers
· Perth
· Melbourne
· Sydney
· Adelaide
· Brisbane
· Gold Coast
· Darwin
Additional Direct In-Dial Numbers (DID)
Single DIDs*
$1.95/DID per month
DID Location*
We can allocate inbound numbers for most areas across Australia. Some regions may take a few days to provision, but generally we have numbers in the following areas available at all times:
· Perth
· Melbourne
· Sydney
· Adelaide
· Brisbane
· Gold Coast
· Darwin
Other DID Location*
Include the SZU or description of the area required. If possible, please include details of a number which is close to the requested area.

For example: Burnie, Tasmania, 03 6430 XXXX
Premium DIDs*
$5.00/DID per month. A Premium DID is a number ending in a double - double (i.e. 9488 3344).
Premium DID Location*
Other Premium DID Location*
Include the SZU or description of the area required. If possible, please include details of a number which is close to the requested area.

For example: Burnie, Tasmania, 03 6430 XXXX
10 Number DID Block
$15.95/DID Block per month. Provides you with 10 contiguous DID numbers.
10 DID Block Location*
Other 10 DID Location*
Include the SZU or description of the area required. If possible, please include details of a number which is close to the requested area.

For example: Burnie, Tasmania, 03 6430 XXXX
100 Number DID Block
$35.00/DID Block per month. Provides you with 100 contiguous DID numbers. Great for a larger office.
100 DID Block Location*
Other 100 DID Location*
Include the SZU or description of the area required. If possible, please include details of a number which is close to the requested area.

For example: Burnie, Tasmania, 03 6430 XXXX

Number Porting
I would like to port my number(s)
- Yes
- No
Company Name - listed on Phone Bill*
Physical Address - listed on phone bill*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Important!
Details listed must reflect the current physical location of the services to be ported to us.

Current Carrier Details

It is important that these details are correct else porting will be rejected / fail

Telephone Account Number
Please enter the account number which appears on your telephone bill or invoice.

Account Number Examples

Network	Length	Example
Telstra	10 or 13 digit	2000080700608 or 0776100000 or 9815060000
Optus	14 digit	23200000000121
AAPT	8 digit	26100000
Powertel	10 digit	2000006000
Telcorp/Go Talk	7 digit	6830005
Primus	7 digit	5548000

Category Type*
- Analogue PSTN - Category A Port
- ISDN Single Number - Category C Port
- ISDN Block 10 - Category C Port
- ISDN Block 100 - Category C Port
- 1300 / 1800 Port
Category A or C? What does this mean?
There are two types of porting submissions. Simple (Cat A) or Complex (Cat C). Some services are Cat C only – such as 100 number blocks, or any number porting from an ISDN service. Cat C ports normally take the longest time to complete. Cat A ports are normally single PSTN or analogue lines.
Current Carrier*
Other Carrier*
Telephone Account Number*

1300 or 1800*
- 1300 Number
- 1800 Number
Once-off setup fee of $129 applies plus $75 for porting
1300 Plan Selection*
- 1300 Lite - $22/month
- 1300 Medium - $40/month
- 1300 Heavy - $89/month
Lite Plan
Includes 200 minutes of inbound from AU Landline or AU Mobile
Extra inbound charged at $0.055 per minute

Medium Plan
Includes 500 minutes of inbound from AU Landline or AU Mobile
Extra inbound charged at $0.035 per minute

Heavy Plan
Includes 2000 minutes of inbound from AU Landline or AU Mobile
Extra inbound charged at $0.02475 per minute
1800 Plan Selection*
- 1800 Lite - $39/month
- 1800 Medium - $59/month
- 1800 Heavy - $120/month
Lite Plan
Includes 100 minutes of inbound from AU Landline and 100 minutes from AU Mobile
Extra AU Landline charged at $0.066 per minute
Extra AU Mobile charged at $0.15714 per minute

Medium Plan
Includes 200 minutes of inbound from AU Landline and 200 minutes from AU Mobile
Extra AU Landline charged at $0.0616 per minute
Extra AU Mobile charged at $0.14667 per minute

Heavy Plan
Includes 500 minutes of inbound from AU Landline and 500 minutes from AU Mobile
Extra AU Landline charged at $0.057 per minute
Extra AU Mobile charged at $0.1358 per minute

Category A - Numbers to Port
List below the numbers which you would like ported to us!
Single DID Quantity*
Please enter a number from 1 to 30.
PSTN Number 1*
Please input with area code and no brackets, e.g. 08-9311-2111
PSTN Number 2*
Please input with area code and no brackets, e.g. 08-9311-2111
PSTN Number 3*
Please input with area code and no brackets, e.g. 08-9311-2111
PSTN Number 4*
Please input with area code and no brackets, e.g. 08-9311-2111
PSTN Number 5 +*
Please note, additional costs may be incurred for extra numbers.
$65 per batch of 4 numbers
List each number on a separate line in national format:
0894883344
0894883345
0894888346
Cat A Number
Price: $ 1.95

Category C - ISDN / Block Numbers to Port
List below the numbers which you would like ported to us!
Single ISDN Quantity*
Please enter a number from 1 to 30.
ISDN Number 1*
Please input with area code and no brackets, e.g. 08-9311-2111
ISDN Number 2*
Please input with area code and no brackets, e.g. 08-9311-2111
ISDN Number 3*
Please input with area code and no brackets, e.g. 08-9311-2111
ISDN Number 4*
Please input with area code and no brackets, e.g. 08-9311-2111
ISDN Number 5 +*
Please note, additional costs may be incurred for extra numbers.
List each number on a separate line in national format:
0894883344
0894883345
0894888346
ISDN Block 10*
Please enter the range of numbers in the following format: 08-9311-0010 through 08-911-0019
ISDN Block 100 Qty*
Please enter a number from 1 to 4.
ISDN Block 100 #1*
Please enter the range of numbers in the following format: 08-9311-0100 through 08-311-0199
ISDN Block 100 #2*
Please enter the range of numbers in the following format: 08-9311-0100 through 08-311-0199
ISDN Block 100 #3*
Please enter the range of numbers in the following format: 08-9311-0100 through 08-311-0199
ISDN Block 100 #4*
Please enter the range of numbers in the following format: 08-9311-0100 through 08-311-0199
CAT C single ISDN
Price: $ 0.00
CAT C 10 ISDN
Price: $ 15.95
CAT C 100
Price: $ 0.00

1300 / 1800 Number Port
1300 / 1800 Quantity*
Please enter a number from 1 to 4.
1300 / 1800 Number 1*
Please enter the full number in the following format: 1300-000-000 or 1800-000-000
1300 / 1800 Number 2*
Please enter the full number in the following format: 1300-000-000 or 1800-000-000
1300 / 1800 Number 3*
Please enter the full number in the following format: 1300-000-000 or 1800-000-000
1300 / 1800 Number 4*
Please enter the full number in the following format: 1300-000-000 or 1800-000-000

Security Alarm Compatibility
Majority of security alarm systems are not compatible with VoIP services. Before you proceed further with your application, you should consult your security systems provider to confirm your system compatibility and investigate if alternative solutions may be available to you. For more information refer to our Help Article.
Medical Alarm Compatibility
Some medical alarm systems may not be compatible with VoIP services. Before you proceed further with your application, you should consult your medical alarm systems provider to confirm your system compatibility and investigate if alternative solutions may be available to you.

If you're moving to or you're already connected to the NBN, it's important to register your medical alarm (monitored and unmonitored), autodialler or emergency call button with nbn's Medical Alarm Register.
Priority Assistance
Priority Assistance is for customers, or a person living at their home, who have a diagnosed life threatening medical condition, and whose life may be at risk if they don’t have access to a working phone line service.

At this time Simtex does not provide Priority Assistance. Should you require Priority Assistance you may wish to engage Telstra as your service provider. Please ensure to request Priority Assistance when discussing your service requirements.

Payment options
Upfront Charges Total
$ 0.00
Recurrring Total
$ 0.00
Payment Type
- Credit Card
- Direct Debit
Credit Card*

MasterCard
Visa
Card Number Expiration Date Security Code Cardholder Name
Direct Debit Details
Please note there will be a 2-3 day delay for precharging your account via Direct Debit.

“You” request and authorise ZettaNet Pty Ltd to arrange, through its own financial institution, a debit to your nominated account any amount ZettaNet Pty Ltd, has deemed payable by you. This debit or charge will be made through the Bulk Electronic Clearing System (BECS) from your account held at the financial institution you have nominated below and will be subject to the terms and conditions of the Direct Debit Request Service Agreement.
Account Holders Name*
Bank Name*
Branch/BSB*
Account Number*

Summary
Terms and Conditions*
- I have read and understood the terms and conditions available HERE.
Email Contact*
- I have understood and agreed that Simtex may contact me via authorized 3rd party email services for important notifications.
Additional Notes
CAPTCHA
Upfront Charges Total
$ 0.00
Recurring Total
$ 0.00
Total Charge
$ 0.00

Step 1 of 11 - Your Information

Contact Details

System Information

Plan Selection

SIP Trunk Classic Inbound Channels or Lines

Unlimited Pro Channels

Unlimited Basic Channels

Additional Direct In-Dial Numbers (DID)

Number Porting

Current Carrier Details

Category A - Numbers to Port

Category C - ISDN / Block Numbers to Port

1300 / 1800 Number Port

New 1300 / 1800 Inbound

Fax to E-Mail (PDF)

Security Alarm Compatibility

Medical Alarm Compatibility

Priority Assistance

Payment options

Direct Debit Details

Summary

Who is Simtex?

Company

Address

Contact