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SIP Trunk Signup

You are here: Home / SIP Trunk / SIP Trunk Signup
Please enter your phone system requirements in the form below. When you submit the details, a Simtex consultant will review your requirements and contact you to finalise any details and, if you are ready to order, start the provisioning of your new phone system as soon as required.

Step 1 of 10 - Your Information

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  • Contact Details

  • Tell us where you heard about Simtex services.
  • Please provide your Simtex Account number. This will be listed on any Simtex invoice or receipt.
  • If you were referred to Simtex by a reseller please enter their company name here.


  • This address will be authorised to make changes on your Simtex account, as well as the recipient for all accounts correspondence (invoices etc).
  • Your technical contact will be authorised to make changes on your account.
  • If you would like us to keep another person informed of the application status, simply add them here.
  • Please list any other people that you would like to have as Authorised contacts on your account. (Name,Email,Contact number)


  • Include area code and no spaces
  • Include area code and no spaces
  • No spaces

  • System Information

    In order for Simtex to configure your trunk correctly, please let us know what platform you intend on using with our services.

  • Plan Selection

    Select from our Classic PAYG or Unlimited plans

  • SIP Trunk Classic Inbound Channels or Lines

    For only $6.95 per month you can make multiple outgoing calls. Simtex has a requirement for at least one DID and a single incoming channel for all accounts.

  • If you require greater than 30 channels, please select the option "> 30 Channels" and we will get in touch with you.

  • Unlimited Pro Channels

    Inbound and outbound channels are shared or combined. Please ensure you have enough channels to cover your peak usage.
  • If you require greater than 30 channels, please select the option "> 30 Channels" and we will get in touch with you.
  • Our unlimited plans come with a quantity of new Capital City numbers
    · Perth
    · Melbourne
    · Sydney
    · Adelaide
    · Brisbane
    · Gold Coast
    · Darwin

  • Unlimited Basic Channels

    Inbound and outbound channels are shared or combined. Please ensure you have enough channels to cover your peak usage.
  • If you require greater than 30 channels, please select the option "> 30 Channels" and we will get in touch with you.
  • Our unlimited plans come with a quantity of new Capital City numbers
    · Perth
    · Melbourne
    · Sydney
    · Adelaide
    · Brisbane
    · Gold Coast
    · Darwin

  • Additional Direct In-Dial Numbers (DID)

  • $1.95/DID per month
  • We can allocate inbound numbers for most areas across Australia. Some regions may take a few days to provision, but generally we have numbers in the following areas available at all times:
    · Perth
    · Melbourne
    · Sydney
    · Adelaide
    · Brisbane
    · Gold Coast
    · Darwin
  • Include the SZU or description of the area required. If possible, please include details of a number which is close to the requested area.

    For example: Burnie, Tasmania, 03 6430 XXXX

  • $5.00/DID per month. A Premium DID is a number ending in a double - double (i.e. 9488 3344).
  • Include the SZU or description of the area required. If possible, please include details of a number which is close to the requested area.

    For example: Burnie, Tasmania, 03 6430 XXXX

  • $15.95/DID Block per month. Provides you with 10 contiguous DID numbers.
  • Include the SZU or description of the area required. If possible, please include details of a number which is close to the requested area.

    For example: Burnie, Tasmania, 03 6430 XXXX

  • $35.00/DID Block per month. Provides you with 100 contiguous DID numbers. Great for a larger office.
  • Include the SZU or description of the area required. If possible, please include details of a number which is close to the requested area.

    For example: Burnie, Tasmania, 03 6430 XXXX

  • Number Porting

  • Important!
    Details listed must reflect the current physical location of the services to be ported to us.

  • Current Carrier Details

    It is important that these details are correct else porting will be rejected / fail

    Telephone Account Number
    Please enter the account number which appears on your telephone bill or invoice.

    Account Number Examples

    Network Length Example
    Telstra 10 or 13 digit 2000080700608 or 0776100000 or 9815060000
    Optus 14 digit 23200000000121
    AAPT 8 digit 26100000
    Powertel 10 digit 2000006000
    Telcorp/Go Talk 7 digit 6830005
    Primus 7 digit 5548000

    Category A or C? What does this mean?
    There are two types of porting submissions. Simple (Cat A) or Complex (Cat C). Some services are Cat C only – such as 100 number blocks, or any number porting from an ISDN service. Cat C ports normally take the longest time to complete. Cat A ports are normally single PSTN or analogue lines.
    Once-off setup fee of $129 applies plus $75 for porting
    Lite Plan
    Includes 200 minutes of inbound from AU Landline or AU Mobile
    Extra inbound charged at $0.055 per minute

    Medium Plan
    Includes 500 minutes of inbound from AU Landline or AU Mobile
    Extra inbound charged at $0.035 per minute

    Heavy Plan
    Includes 2000 minutes of inbound from AU Landline or AU Mobile
    Extra inbound charged at $0.02475 per minute
    Lite Plan
    Includes 100 minutes of inbound from AU Landline and 100 minutes from AU Mobile
    Extra AU Landline charged at $0.066 per minute
    Extra AU Mobile charged at $0.15714 per minute


    Medium Plan
    Includes 200 minutes of inbound from AU Landline and 200 minutes from AU Mobile
    Extra AU Landline charged at $0.0616 per minute
    Extra AU Mobile charged at $0.14667 per minute


    Heavy Plan
    Includes 500 minutes of inbound from AU Landline and 500 minutes from AU Mobile
    Extra AU Landline charged at $0.057 per minute
    Extra AU Mobile charged at $0.1358 per minute

  • Category A - Numbers to Port

    List below the numbers which you would like ported to us!
  • Please enter a number from 1 to 30.
  • Please input with area code and no brackets, e.g. 08-9311-2111
  • Please input with area code and no brackets, e.g. 08-9311-2111
  • Please input with area code and no brackets, e.g. 08-9311-2111
  • Please input with area code and no brackets, e.g. 08-9311-2111
  • Please note, additional costs may be incurred for extra numbers.
    $65 per batch of 4 numbers
    List each number on a separate line in national format:
    0894883344
    0894883345
    0894888346
  • Price: $ 1.95

  • Category C - ISDN / Block Numbers to Port

    List below the numbers which you would like ported to us!
  • Please enter a number from 1 to 30.
  • Please input with area code and no brackets, e.g. 08-9311-2111
  • Please input with area code and no brackets, e.g. 08-9311-2111
  • Please input with area code and no brackets, e.g. 08-9311-2111
  • Please input with area code and no brackets, e.g. 08-9311-2111
  • Please note, additional costs may be incurred for extra numbers.
    List each number on a separate line in national format:
    0894883344
    0894883345
    0894888346
  • Please enter the range of numbers in the following format: 08-9311-0010 through 08-911-0019
  • Please enter a number from 1 to 4.
  • Please enter the range of numbers in the following format: 08-9311-0100 through 08-311-0199
  • Please enter the range of numbers in the following format: 08-9311-0100 through 08-311-0199
  • Please enter the range of numbers in the following format: 08-9311-0100 through 08-311-0199
  • Please enter the range of numbers in the following format: 08-9311-0100 through 08-311-0199
  • Price: $ 0.00
  • Price: $ 15.95
  • Price: $ 0.00

  • 1300 / 1800 Number Port

  • Please enter a number from 1 to 4.
  • Please enter the full number in the following format: 1300-000-000 or 1800-000-000
  • Please enter the full number in the following format: 1300-000-000 or 1800-000-000
  • Please enter the full number in the following format: 1300-000-000 or 1800-000-000
  • Please enter the full number in the following format: 1300-000-000 or 1800-000-000

  • New 1300 / 1800 Inbound

    Simtex can supply new or existing 1300 or 1800 numbers and have calls delivered directly to your new CloudPBX telephone.

    Once-off setup fee of $129 applies for new numbers.
    Lite Plan
    Includes 200 minutes of inbound from AU Landline or AU Mobile
    Extra inbound charged at $0.055 per minute

    Medium Plan
    Includes 500 minutes of inbound from AU Landline or AU Mobile
    Extra inbound charged at $0.035 per minute

    Heavy Plan
    Includes 2000 minutes of inbound from AU Landline or AU Mobile
    Extra inbound charged at $0.02475 per minute
    Lite Plan
    Includes 100 minutes of inbound from AU Landline and 100 minutes from AU Mobile
    Extra AU Landline charged at $0.066 per minute
    Extra AU Mobile charged at $0.15714 per minute


    Medium Plan
    Includes 200 minutes of inbound from AU Landline and 200 minutes from AU Mobile
    Extra AU Landline charged at $0.0616 per minute
    Extra AU Mobile charged at $0.14667 per minute


    Heavy Plan
    Includes 500 minutes of inbound from AU Landline and 500 minutes from AU Mobile
    Extra AU Landline charged at $0.057 per minute
    Extra AU Mobile charged at $0.1358 per minute

  • Fax to E-Mail (PDF)

    Simtex offers a simple solution for those of us who need to receive paper dinosaurs - faxes!

    A simple $8.00 per month fee, plus an additional or existing DID for $1.95 per month is all that's required to have your own virtual fax service. Faxes sent to you are delivered via e-mail with a PDF attachment.

  • Note! This number must be lodged in the previous Number Porting section of this form.
  • Include the SZU or description of the area required. If possible, include details of a number which is close to the requested area.

    For example: Burnie, Tasmania, 03 6430 XXXX
  • Faxes will be sent to this e-mail address as a PDF attachment

  • Security Alarm Compatibility

  • Majority of security alarm systems are not compatible with VoIP services. Before you proceed further with your application, you should consult your security systems provider to confirm your system compatibility and investigate if alternative solutions may be available to you. For more information refer to our Help Article.

  • Medical Alarm Compatibility

  • Some medical alarm systems may not be compatible with VoIP services. Before you proceed further with your application, you should consult your medical alarm systems provider to confirm your system compatibility and investigate if alternative solutions may be available to you.

    If you're moving to or you're already connected to the NBN, it's important to register your medical alarm (monitored and unmonitored), autodialler or emergency call button with nbn's Medical Alarm Register.

  • Priority Assistance

  • Priority Assistance is for customers, or a person living at their home, who have a diagnosed life threatening medical condition, and whose life may be at risk if they don’t have access to a working phone line service.

    At this time Simtex does not provide Priority Assistance. Should you require Priority Assistance you may wish to engage Telstra as your service provider. Please ensure to request Priority Assistance when discussing your service requirements.

  • Payment options

  • $ 0.00
  • $ 0.00
  • MasterCard
    Visa
      

  • Direct Debit Details

    Please note there will be a 2-3 day delay for precharging your account via Direct Debit.

    “You” request and authorise ZettaNet Pty Ltd to arrange, through its own financial institution, a debit to your nominated account any amount ZettaNet Pty Ltd, has deemed payable by you. This debit or charge will be made through the Bulk Electronic Clearing System (BECS) from your account held at the financial institution you have nominated below and will be subject to the terms and conditions of the Direct Debit Request Service Agreement.

  • Summary

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  • $ 0.00
  • $ 0.00

Who is Simtex?

Simtex is an Australian VoIP provider for business.
We offer Hosted PBX and SIP trunks over our national communications network.
Read more.

Company

ZettaNet Pty Ltd t/a
Simtex Communications
ABN 48 066 394 509

Address

SYDNEY
Level 36, 1 Farrer Place
Sydney, NSW 2000
Australia

PERTH
Level 1, 140 William Street
Perth, WA 6000
Australia

Contact

Phone: 1300 888 519
Intl. +61 8 9488 3344
[email protected] [email protected]
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