# Virtual & Mobile Numbers

**Category:** Inbound Services
**URL:** https://www.simtex.com.au/products/virtual-numbers

Australian virtual numbers and mobile numbers from $8.80/month. Get a virtual landline with a local area code or an Australian business mobile number (04x), pair it with a Cloud PBX plan, and route calls to any device. Port your existing landline or mobile number to Simtex.

## Australian Virtual & Mobile Numbers from $8.80/month

Virtual landlines with local area codes and Australian business mobile numbers (04x). Pair your number with a Simtex Cloud PBX plan, route calls to any device, and keep the number you already have — Australian-based support, no lock-in contracts.

- [Talk to Sales](/contact)
- [See Cloud PBX Plans](/products/cloud-pbx)

## What is a virtual number?

A **virtual number** is a cloud phone number — not tied to a physical line, SIM or location. It routes calls to wherever you work: desk phone, mobile, softphone app or your Cloud PBX.

Pick a **virtual landline** with a local area code (02, 03, 07, 08) for a trusted local presence, or an **Australian mobile number (04x) from $8.80/month** for a dedicated business mobile.

- **Local presence anywhere** — any Australian area code, wherever your team is based.
- **Point calls anywhere** — office, mobile, PBX or call centre; change the destination any time.
- **A second mobile number for business** — give each person or team their own 04x number, no extra handset.
- **Keep your number** — port an existing landline or mobile to Simtex.

> **Warning:**
> **Not a SIM or mobile plan.** This is a cloud phone number — **not a Virtual SIM, eSIM or mobile/cell plan**. There's no SIM to insert and it won't work in a handset on its own. Calls ring through your Cloud PBX, softphone app or desk phone.

## How your Simtex number works

A virtual or mobile number is the **inbound number** itself — the address for your calls. To **answer, route and manage** those calls, the number attaches to a [Simtex Cloud PBX](/products/cloud-pbx) plan.

On a new account, the minimum setup to get a number live is:

- **1 × Mobile DID — $8.80/month** — your Australian phone number.
- **1 × [PhonePAYG](/products/cloud-pbx) — $4.85/month** — your line on the Cloud PBX. Want more inclusions? Step up to **PhoneEssentials, $8.95/month**.
- **1 × CallDirector — free** — answers calls and decides what happens next: menu, ring your phones, forward, or voicemail.

**CallDirector** is your call flow, built visually in the [Graphical IVR Designer](/feature-graphical-ivr-designer) — menus, ring groups, business hours and voicemail, no coding. Add **voicemail transcription for $2/month** to get voicemail as text.

## What you need to go live

| What you need | What it does | Monthly |
| --- | --- | --- |
| **Mobile DID** | Your Australian phone number | **$8.80** |
| **PhonePAYG** (Cloud PBX plan) | Your line/seat on the phone system | **$4.85** |
| **CallDirector** | Answers, routes & forwards calls, voicemail | **Included free** |
| Voicemail transcription *(optional)* | Get voicemail delivered as text | $2.00 |
| **Minimum to go live** | Number + PhonePAYG seat + CallDirector | **from $13.65** |

> **Info:**
> **Already have a number? Bring it with you.**
> 
> Port your existing landline or mobile number to Simtex and keep the number your customers already know.
> 
> **Australian mobile porting: $27.50 per number.** Landline porting is free to request.
> 
> We manage the process end to end — no need to change your number, stationery or marketing.

> **Tip:**
> **Better together.**
> 
> Virtual and mobile numbers pair with [Simtex Cloud PBX](/products/cloud-pbx) for full phone-system features — auto-attendant menus, call queues, voicemail-to-email and hunt groups.
> 
> Build your call flow visually in the [Graphical IVR Designer](/feature-graphical-ivr-designer).
> 
> Already run your own PBX? Add [SIP Trunks](/products/sip-trunks) instead.

## Virtual & Mobile Numbers FAQ

**Q: What is a virtual number?**

A: A virtual number is a phone number that isn't tied to a physical phone line or location. It lives in the cloud and routes incoming calls to wherever you choose — your office, a mobile, a softphone app, or your Cloud PBX. A virtual landline gives you a local Australian area code (such as 02, 03, 07 or 08) so you present a local business presence without needing a physical line at that address.

**Q: Do I need a Cloud PBX plan to use a virtual or mobile number?**

A: Yes. The number is the inbound line; to answer and route calls it attaches to a [Simtex Cloud PBX](/products/cloud-pbx) plan. On a new account the minimum is a Mobile DID ($8.80/month), a PhonePAYG seat ($4.85/month) and a CallDirector (free) to answer and forward calls or send them to voicemail. That's about $13.65/month to go live. Optional voicemail transcription is $2/month.

**Q: Is a Simtex virtual number a SIM card or mobile plan?**

A: No. It is a cloud phone number, not a Virtual SIM, eSIM or mobile carrier plan. There's no SIM card to insert and it won't work in a phone like a normal mobile service. Calls ring through your Cloud PBX, a softphone app or a desk phone.

**Q: Can I get an Australian mobile number for my business?**

A: Yes. Simtex provides Australian mobile numbers (04x) for business use. Your mobile number rings through to a softphone app, your Cloud PBX or your existing devices — no extra SIM or handset required. It's ideal as a dedicated business mobile number or a second mobile number that keeps work calls separate from personal ones.

**Q: How much is a business mobile number?**

A: Australian mobile numbers from Simtex are **$8.80 per month each**. There's no SIM card or second handset to buy — the number rings on the devices and apps you already use. To answer and route calls the number pairs with a Cloud PBX plan (a PhonePAYG seat from $4.85/month plus a free CallDirector). Contact our team for current call rates and bundle pricing.

**Q: Can I port my existing mobile number to Simtex?**

A: Yes. You can port your existing Australian mobile number across to Simtex and keep the number your customers already know. **Mobile number porting is $27.50 per number**; landline porting is free to request. We manage the porting process for you, so there's no need to change your number when you switch.

**Q: Can a virtual number ring on my mobile and desk phone?**

A: Absolutely. Virtual and mobile numbers can ring multiple devices at once or in sequence — your desk phone, mobile, softphone app and PBX. You decide where calls land and can change the destination at any time, which is ideal for hybrid teams, after-hours cover and field staff.

**Q: What is the difference between a virtual number and a 1300 number?**

A: A virtual number is a standard local landline or mobile number (for example 02, 03 or an 04x mobile) that routes calls wherever you choose. A 1300 or 1800 number is a national inbound number designed for nationwide reach and call distribution. Many businesses use both. If you're after a national presence or a memorable national number, see our [1300 & 1800 Numbers](/products/inbound-numbers) page.

## Explore related products

- [Cloud PBX](/products/cloud-pbx): Full cloud phone system with IVR, call queues and voicemail-to-email.
- [1300 & 1800 Numbers](/products/inbound-numbers): National inbound numbers with smart call routing for nationwide reach.
- [Number Porting](/products/number-porting): Bring your existing landline or mobile number across to Simtex.

## Ready for a virtual or mobile number?

Get a virtual landline or an Australian mobile number from $8.80/month, pair it with a Cloud PBX plan, or port the number you already have. Talk to our Australian-based team.

- [Talk to Sales](/contact)
- [View Cloud PBX](/products/cloud-pbx)

## Learn More

- Product page: https://www.simtex.com.au/products/virtual-numbers
- All products: https://www.simtex.com.au/products
- Contact us: https://www.simtex.com.au/contact
- Full AI reference: https://www.simtex.com.au/llms-full.txt
- Site AI summary: https://www.simtex.com.au/llms.txt