Cloud / Virtual PBX

Welcome to the Cloud / Virtual PBX support section. This is the place you should start to look for answers to any questions or issues you may have. Feel free to contact us for further assistance by:

Cloud & Virtual PBX Basics

Need some help changing your voicemail settings? Need to forward your calls to a mobile phone whilst away from your desk? Check out the following:

How to use My Account
What is my Primary Inbound account
International call blocking (IDD)
Recognising VoIP Audio Issues (external)

Setup and User Guides
i-Serv Handset Manual
Setup Counterpath Bria on your smartphone
Setup Counterpath Bria 3.x on your PC

System Features

Voicemail Basics
Voicemail Menu Tree
Call Forward and Divert
Call Pickup
Music on Hold
IVR or Auto Attendant (coming soon)
Advanced Forward (coming soon)
Night Mode (coming soon)